I feel a need to post about this, because Clever Kingdom is the #2 search term by which people find my blog, behind Green Toddler Poop, LOL! I want people to have an idea of what happened at my party, and what has happened since. I am sure Melissa will find my by google, and if she does, if she will just fufill her promises to me, I promise I will take this down, and write some nice things ;)
I had a party in September, but my trouble with the company actually started back before that, when I contact them to have the party. I emailed them, and waited, and waited, and waited, no return email for a couple of months!! So I finally gave up on that avenue, and found my own consultant, closest to me was still 300+ miles away.
I am a former direct sales girl myself, having worked for a few places, so I knew how to do catalog/online parties, and I offered to do that for the consultant I found. We set it all up, and I did my party. I used some things that the consultant never heard of before to bring in traffic to the online party, and she passed everything on to Melissa the owner to look over for possible training purposes.
My party came out to not quite $300. And we closed it at the end of September. We didn't receive our items until December 24th for most, mine was December 27th! My consultant contacted Melissa, who as an apology offered everyone at my party a $15 credit on their next order. Explaining that the move from CA to VA (?) is what caused the delay. She also offered me anything I wanted from the catalog personalized how ever I like. Silly me, I took her up on the offer, plus ordered a few more pieces with the new designs that had just come out. Plus my mom and my friend ordered again as well. This was in January.
My consultant fell off the planet, she stopped returning emails or calls. Lucky for me she failed to take my payment. I still have her catalogs and samples that she sent. I refuse to return them with out the postage or my order, which ever comes first, LOL. So I emailed Melissa directly in February. She confirmed that she had extended the offers and that because of my great ideas and online party she had actually waived the balance on my, my mom's and tiffiny's orders. So in essence, she was giving me them for free. They were in process she said, would ship at the end of Feb.
Well, tomorrow is May. I am not holding my breath. I have e-mailed Melissa several times, only to be ignored. I imagine if those clothes were to show up, they probably wouldn't fit my kids anyways, by now. Also, from my party there were many mistakes with peoples orders, and I know at least two of them are still trying to deal with returns/refunds. I don't know the exact details, but I know that there are quite a few from my party that are not pleased.
As far as I can tell, Melissa talks a good talk, but when it comes down to it, she doesn't deliver, on promises or product. Which is sad, because the clothes are beautiful, I LOVE the ones I have, and would have become a consultant myself, if it weren't for my poor experience.